Privacy Policy

๐Ÿ”’ Privacy Policy โ€“ Nusa Cosmetics LLC

1. IDENTITY OF THE CONTROLLER

In accordance with the General Data Protection Regulation (Regulation (EU) 2016/679, โ€œGDPRโ€) and applicable U.S. data privacy regulations, we inform you that the personal data you provide through this website will be processed under the responsibility of:

  • Controller: Nusa Cosmetics LLC

  • EIN: B19887452

  • Registered Address: 1234 Ocean Drive, Suite 500, Miami, FL 33139, United States

  • Email: info@nusacosmetics.com

  • Phone: +1 (305) 555-7821


2. PERSONAL DATA WE COLLECT

We collect and process the following categories of personal data:

  • Identification data: name, surname, shipping address, email, phone number

  • Payment data: details related to the payment methods selected

  • Browsing data: cookies, IP address, browsing history

  • Additional data: any information you voluntarily provide in forms, chats, or communications


3. PURPOSES OF PROCESSING

Your personal data will be processed for the following purposes:

  • Order management and product delivery

  • Customer support via chat, email, or contact form

  • Sending of commercial communications (only with prior consent)

  • Analysis of user behavior through cookies and tools such as Google Analytics, Meta Pixel, and Klaviyo

  • Compliance with legal obligations (tax, accounting, and consumer regulations)


4. LEGAL BASIS FOR PROCESSING

The legal bases for processing your data are:

  • Performance of a sales contract or service agreement (Art. 6.1.b GDPR)

  • Explicit consent of the user for commercial communications (Art. 6.1.a GDPR)

  • Compliance with legal obligations (Art. 6.1.c GDPR)

  • Legitimate interest in analytics and service improvement (Art. 6.1.f GDPR)


5. DATA RETENTION

Your data will be stored for the following periods:

  • Fiscal and purchase data: 6 years from the transaction (in compliance with U.S. and EU regulations)

  • Commercial communications: until you withdraw consent

  • Browsing data (cookies): according to the duration defined in the Cookies Policy


6. RECIPIENTS AND PROCESSORS

Your data will not be transferred to third parties except under legal obligation. However, certain service providers acting on behalf of Nusa Cosmetics LLC may access your data as processors, including:

  • Payment platforms (e.g., Stripe, PayPal)

  • Logistics and shipping services

  • Email marketing services (e.g., Klaviyo)

  • Web analytics and advertising tools (e.g., Google, Meta)

All processors are bound by contracts that comply with Article 28 of the GDPR.


7. INTERNATIONAL TRANSFERS

Some of our third-party providers are located outside the European Economic Area (EEA), such as Google LLC and Meta Platforms Inc. In these cases, adequate safeguards are applied, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Binding corporate rules (where applicable)

For further information, you can contact us at: info@nusacosmetics.com


8. USER RIGHTS

As a user, you may exercise the following rights at any time:

  • Access: know which data we process and why

  • Rectification: correct inaccurate or incomplete data

  • Erasure: request the deletion of your data when no longer necessary

  • Objection: oppose certain processing activities

  • Restriction: request limited processing in specific cases

  • Portability: receive your data in a structured, machine-readable format

To exercise your rights, please email us at info@nusacosmetics.com with the subject โ€œGDPR Rights Requestโ€ and attach a copy of your ID or equivalent document.


9. SECURITY MEASURES

Nusa Cosmetics LLC applies appropriate technical and organizational measures to ensure a level of security suitable to the risk, including encryption, access controls, pseudonymization, and secure protocols for data processing and storage.


10. COMPLAINTS

If you believe that the processing of your personal data infringes applicable regulations, you may file a complaint with the competent Data Protection Authority in your jurisdiction.

For EU residents: European Data Protection Board โ€“ www.edpb.europa.eu
For U.S. residents: Federal Trade Commission โ€“ www.ftc.gov


11. CHANGES TO THIS PRIVACY POLICY

Nusa Cosmetics LLC may update this Privacy Policy at any time. We recommend reviewing it periodically. In case of substantial changes, users will be notified with reasonable notice.