Terms & Conditions

📄 Terms & Conditions – Nusa Cosmetics LLC

1. IDENTITY OF THE SELLER

This website, www.nusacosmetics.com, belongs to:

  • Owner: Nusa Cosmetics LLC

  • EIN: B19887452

  • Email: info@nusacosmetics.com

  • Phone: +1 (305) 555-7821

  • Address: 1234 Ocean Drive, Suite 500, Miami, FL 33139, United States

2. PURPOSE

These Terms and Conditions regulate the purchase of products offered through the website www.nusacosmetics.com, dedicated to the sale of cosmetic and personal care products.

3. GENERAL CONDITIONS OF PURCHASE

The use of this website and the purchase of products implies the acceptance of these Terms and Conditions.
By placing an order, the customer declares to be at least 18 years old and to have the legal capacity to contract.

4. PRODUCTS

  • All products are presented with descriptive information and illustrative images.

  • Colors and textures shown may vary slightly depending on the customer’s device screen.

  • Sizes and quantities are approximate unless otherwise stated.

5. AVAILABILITY

  • All orders are subject to product availability.

  • In the event that a product is unavailable after the order has been placed, the customer will be informed immediately and the corresponding amount will be refunded without undue delay.

6. PRICE & PAYMENT METHODS

  • All prices are expressed in U.S. dollars (USD) and include applicable taxes, unless otherwise indicated.

  • Accepted payment methods are: credit or debit card, PayPal, and other secure online payment methods as indicated at checkout.

  • Nusa Cosmetics LLC reserves the right to modify prices at any time. However, products will be billed according to the price in effect at the time of purchase.

7. ORDER PROCESS

  1. The customer selects the product(s) and adds them to the cart.

  2. Shipping details and payment method are entered.

  3. The system confirms receipt of the order via email.

  4. The contract is formalized once the customer receives the confirmation.

8. SHIPPING & DELIVERY TIMES

  • Orders are shipped worldwide from our fulfillment centers.

  • Estimated delivery time is 7 to 14 business days.

  • During peak demand or special periods (holidays, sales, logistics congestion), delivery may take longer than usual. Nusa Cosmetics LLC will always strive to ensure timely delivery but cannot guarantee exact dates in such cases.

  • Customers will be informed of any significant delays and may choose to wait or cancel their order without penalty.

9. RIGHT OF WITHDRAWAL

  • Customers have the right to withdraw from the purchase within 14 calendar days from the date of receipt of the order.

  • Conditions:

    • The product must be in perfect condition, unused, and in its original packaging.

    • The customer assumes the cost of the return shipment.

    • If the product arrives damaged or an incorrect item is received, Nusa Cosmetics LLC will assume the return costs.

  • Refunds will be issued using the same payment method within 14 days of receipt of the returned item.

  • To exercise this right, please contact us at: info@nusacosmetics.com

10. WARRANTIES

  • All products are covered by the legal warranty of conformity in accordance with applicable consumer protection laws.

  • In case of defective products, Nusa Cosmetics LLC will offer repair, replacement, price reduction, or contract termination at no extra cost to the customer.

11. CUSTOMER SERVICE

For questions, incidents, or claims, customers can contact us at:

📧 Email: info@nusacosmetics.com
📞 Phone: +1 (305) 555-7821

Response time is within a maximum of 48 business hours.

12. LIABILITY

Nusa Cosmetics LLC shall not be held liable for:

  • Misuse of the product by the customer

  • Slight variations in product presentation (color, size, or packaging) due to display settings

  • Delays attributable to third parties (courier services, customs, etc.)

13. DATA PROTECTION

Personal information will be processed in accordance with our Privacy Policy, ensuring compliance with the GDPR (for EU customers) and applicable U.S. privacy regulations.

14. GOVERNING LAW & JURISDICTION

These Terms and Conditions are governed by the laws of the United States of America.

In the event of any dispute, the customer may choose to:

  • Submit the matter to the competent U.S. courts located in Florida, or

  • For EU customers, use the European Commission Online Dispute Resolution (ODR) platform:
    👉 https://ec.europa.eu/consumers/odr